jfc@canarys.com
c. 703-627-9860
h. 202-518-9114
A strong leader with a deep technical background, an understanding of strategic IT initiatives, project and program management, fiscal responsibility and customer service, with ten years of experience consulting with Global 1000 corporations and who wants to leverage my experience to develop and motivate an innovative department.
v
Bachelors in Arts in English,
v Microsoft Certified Systems Engineer + Internet (NT4, W2k)
v Certified Novell Engineer (CNE4)
v Project Management Professional (PMP) [in-process]
Morgan Stanley:
Program Manager (
·
Managed Collective marquee account including
negotiation of multi-million dollar annually renewing contract, responsibility
for
· Developed and implemented the first global outsource to support the 15,000 UNIX and NT servers throughout the Morgan environment which includes maintenance overhauls, new product installations and a Microsoft-centric patch management system
· Consulted technically within Morgan Stanley to enhance their Microsoft-centric architecture regarding decommission of NT4 software and applications, troubleshooting and support of Microsoft-centric software (2000, 2003, Exchange, etc.), best practices and documentation of Windows 2000 and Windows 2003 implementation and support, desktop support of Microsoft-centric resources, project management coordination, and other technical projects and programs as required during my tenure
· Increased overall revenue by Fifty percent in two years based on new business, and increasing the scope of existing business
· Acted as conduit between Morgan Stanley management and Collective executive committee to ensure appropriate expectations and consistent excellent communication
· Developed and managed budgets and expenditures for multi-million dollar project
· Reviewed existing infrastructures to identify potential computing security threats; proposed hardware, software and policy changes to minimize the threats to productivity throughout complex corporate infrastructure including developing patch management policy, designing server security standards and introducing knowledge to senior corporate management
· Developed and executed security and architecture topology to develop remote management center in order to allow Collective remote team access to Morgan Stanley internal UNIX and Microsoft servers
· Managed Microsoft initiatives to develop and implement comprehensive policy, procedure and integration documents for all Microsoft technologies involved in the Best Buy outsource to Collective
·
Performed assessment of Microsoft technologies
throughout the
· Developed white-papers, management documents, technology presentations to management team within Best Buy to educate and help them develop a direction for their technology infrastructure
Windows
2000 Business Development Manager (Collective Technologies): 1/2000-8/2001
· District Manager, National Region: responsible for all aspects of management of 30+ people
· Served as Engagement Manager for teams in contracts generating Windows 2000 server and professional desktop solutions
· Performed migrations to new systems, installed upgrades, completed systems rollouts, and integrated new systems with existing heterogeneous services in senior leader and team-member positions
·
Reduced
the risk of losing valuable knowledge by designing knowledge management
systems, ERP and CRM deployments, developed and documented standard operating
procedures and practices, produced training materials for new staff members,
and was responsible to executive committee to provide up-to-date documentation
of corporate IT infrastructure
· Developed personnel and training for tiger team of initial Windows 2000 technical leads
· Designed Windows 2000 Services and support organization to market, sell and produce Windows 2000 and Windows NT integration and migration services
· Regularly presented speeches, and met with clients and sales team to develop leads, design solutions, and ultimately deploy a managed team to new contracts
· Interfaced with client and team to ensure compliance with SOW and ensure client’s business needs were being met
· Developed partnerships with vendors and customers to utilize services and products internally and at clients
General Electric (GECITS): Project Manager (
· Served as Project Manager and Technical Engineer, designing and implementing several multi-million dollar e-Commerce, Portal and Intranet solutions using Compaq server hardware in Georgia, Minnesota and Kentucky data center utilizing six-sigma standards
Sallie Mae: Performance Architect (
· Lead performance engineer responsible for designing testing, implementing performance-tuning, and resolving operations problems through development and roll-out of student-loan Web application providing online loan processing and distribution to all of Sallie-Mae’s thousands of customers
Digex,
Inc: Technology Architect (
· Web and Systems Architect developed a highly secure and reliable software deployment and patch management system in a tier-1 ISP environment using SMS and Microsoft-centric technologies
Gilbarco: Project
Manager (
· Reviewed RFPs and proposals, recommended and implemented a solution design for a multi-site international Virtual Private Network (VPN) using RRAS, PPP, and PPTP to connect 1000+ users in roaming and permanent locations worldwide
GTEI: Web Systems
Architect (
· Assisted a team developing Black Rocket Web server integrating MS-IIS 4.0, Windows NT 4.0, customized code, Telnet services, SecurID, MS-Site server, Netscape Commerce server, and MS-SQL server in a tier-1 ISP environment with 3000+ servers
· Developed and implemented an SMS multi-site environment for over 3,000 users by implementing a Windows NT architecture for multi-machine deployment using scripts to deploy servers and workstations in different international locations and environments
References and more details are available
upon request.
|
Operating Systems |
Networks and Hardware |
System Components |
System Applications |
Web Services |
Databases |
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MacOS |
Ethernet |
DHCP |
Backup Exec |
MS-IIS |
MS-Access |
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Windows NT |
Cisco |
GSNW |
Citrix MetaFrame |
MS-NetMeeting |
MS-SQL |
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Windows 2000 |
DLC |
RAS |
Enterprise Manager |
MS-Site Server |
Oracle |
|
Windows 2003 |
EtherTalk |
RRAS |
Legato NetWorker |
MS-Transaction Srv |
MySQL |
|
Linux |
IPX/SPX |
SFM |
MS-Exchange |
WebTrends |
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Solaris |
PPP |
DNS/DDNS |
MS-Proxy Server |
Streaming Media |
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PPTP/L2TP |
DFS |
MS-Terminal Services |
Netscape Enterprise |
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TCP/IP |
WINS |
SecurID/ACE |
SharePoint |
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VPN |
IPSEC |
MS-SMS |
MS-ISA |
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Frame Relay |
LDAP |
cc:Mail |
Apache |
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NAT |
COM+ |
GroupWise |
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Network Appliance |
Profiles |
Samba |
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SAN |
MSAD |
Lotus |
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Wireless |
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MS-Project |
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